Contact us form

To protect your personal information, if the details you enter below are different from our records, we’ll need to verify your identity before we can discuss your account.

If you’d like to update your contact details online now, please log into Member Online.

Note: we have a privacy statement that explains how we handle private information about individuals responsibly. Our privacy statement is available on our website or can be obtained by contacting your Member Services Centre on 13 43 72.

Your details

If you have a question about your super account, please provide your member number so we can accurately identify you. To find your member number, check any of your member statements or letters from us.

Before making a complaint, we encourage you to learn about our complaints process to help us respond to your concerns.


Complaint details

To find your member number, check any of your member statements or letters from us

Details of the person you are representing

Note, if you are making a complaint on a member’s behalf and you are not an authorised third party, we will contact the member regarding your complaint.

reCAPTCHA